HomeNewsWorldIKEA's response to a bigot customer gets kudos

IKEA's response to a bigot customer gets kudos

The customer, after visiting the store and finding the cashier in a headscarf, wrote a negative review.

February 07, 2020 / 18:51 IST
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An IKEA store in Switzerland is being praised for defending an employee against a bigoted comment made by a customer.

According to a report by NDTV, the customer, after visiting the store and finding the cashier in a headscarf wrote a negative review. Stating that it was "too bad" to find a "cashier in headscarf", the customer wrote that he will "not step into that store again".

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Responding to the review, IKEA said that the company has "clear values" which include "respect for everyone regardless of their origin, sexual orientation or religion. Before you judge a person based on their clothes, you must get to know them".

"We do not welcome your comment which is explicitly discriminatory. Of course, you have the right to have your opinions in private, but publishing them openly in this way exposes you to the eyes of the law, and we will in no way mourn the fact that you no longer 'step into' our store with such ideas," the store said.