Rapido honours driver who stayed with woman through Gurgaon’s six-hour traffic jam in rain: 'Hero...'

A Rapido driver in Gurgaon, described by commuters as the “hero of the gridlock,” was recognised by the company for his service after his story circulated widely on social media.

The driver, Suraj Maurya, was praised for his conduct during a prolonged traffic jam caused by continuous rainfall in the city. The incident came to attention when activist Deepika Narayan Bhardwaj wrote about her experience on X, stating that she had been caught in traffic for more than six hours and that Maurya ensured she reached home safely without showing any signs of frustration.

Bhardwaj wrote: “I want to thank ur driver partner Mr. Suraj Maurya from bottom of my heart. He was with me for 6+ hours because of #GurgaonTraffic but didn’t complain at all. Dropped me home in these waters. Politely said ma’am pay whatever extra u want.” She further described him as “an absolute gem.”

In a follow-up post, she confirmed that Rapido had formally acknowledged Maurya’s effort. “LOOK WHO GOT REWARDED!!! Suraj Maurya Bhai – The Hero of Gurgaon Gridlock!!! Rapido called him to office today and gave a gift for his hardwork & all the appreciation he is receiving for his kind gesture of driving for 6 hours on that nightmarish day to drop me home,” she wrote, sharing a photograph of him.

The recognition prompted a wave of responses on X. One user commented: “Really great reward… excellent.” Another wrote: “One of the most heartwarming posts on X today.” A third said: “Truly deserved. #SurajMaurya showed real humanity that night when the whole city was stuck. Respect for his effort and thanks to @rapidobikeapp for recognising it.” A fourth user added: “Truly, people like Suraj Maurya are the real heroes – without any pretence, they just come forward to help others. Six hours of hard work and so much dedication, really salute the brother!”