The use of artificial intelligence (AI) in employee engagement is already growing in the ever-changing business landscape. It's no longer futuristic but a revolutionary tool that is changing professional communication and collaboration.
William Kahn first used the phrase "employee engagement" in 1990, to characterize the nature of the relationship between a business and its workers on a qualitative and quantitative level.
Employee engagement trends are dynamic and must evolve in response to what's going on in the world. Over the past few years, we have encountered several obstacles: a worldwide pandemic, supply chain problems, and economic fluctuations. These have influenced and transformed our approach to employee engagement.
The workforce is constantly evolving, and trends in employee engagement shift significantly with each new generation. The nature of work and employee engagement is changing quickly, particularly with the advent of generative AI. AI can create new avenues for fostering a more engaged and motivated workforce. Here are some examples of how it can help:
Personalised engagement
AI is used to analyse employee behaviour and patterns. AI may analyse employee activity data to discover strengths, shortcomings, preferences, and future performance. Real-time data is crucial to customized interaction. Decision-makers can use reflective and predictive data to make smart choices.
Virtual assistants
A virtual assistant can boost productivity by managing an overcrowded inbox or prioritizing tasks. Their adaptability and context-awareness distinguish them. Over time, they adapt to the individual's working style, creating a more efficient and individualized support framework.
Feedback
Traditional feedback mechanisms can fall short of accurately capturing the genuine spirit of the workplace. AI-powered applications are opening up new avenues for measuring employee engagement.
AI can help us find real-time surveys and feedback solutions. AI is about flexibility and adaptation as much as efficiency. Unlike annual performance appraisals, we can now continuously gather and evaluate data.
Employee well-being
AI-based wellness initiatives can also uncover employee concerns. AI can anonymously monitor employees' mental health, analysing their vocabulary, speed, and tone of voice. It can detect stress and burnout early. As an early warning system, it allows workplaces to provide support before a crisis.
Below is a compilation of employee engagement tools to try in 2024:
Culture Amp assists businesses in enhancing employee retention, performance, and engagement. The rapid-to-deploy platform delivers development tools, monitoring, and feedback throughout the employee's lifetime to optimize performance-related resource allocation and decision-making.
Vantage Circle integrates four SaaS and AI-based solutions to increase employee engagement. It combines employee feedback, rewards, benefits, recognition, and well-being to provide organizations with a comprehensive 360-degree employee engagement solution.
Kazoo employee engagement platform facilitates the establishment of a connected, higher-performing culture irrespective of the location or device employees use. A user-friendly platform, it integrates recognition, feedback, employee surveys, incentives, objectives and OKRs to increase employee engagement and productivity.
Motivosity is an employee engagement application aiming to increase workplace satisfaction. It emphasizes three factors for employee satisfaction: having a meaningful relationship with the manager, being appreciated for work, and being a part of a community.
PeopleOne offers a unified communication and engagement platform for organizations. Its proposition: to improve the employee experience through employee engagement. The platform seeks to sustain inspiration and motivation, by enabling personnel to acknowledge exceptional performers.
15Five promises platform solutions to HR departments to enhance manager effectiveness, foster higher levels of engagement and performance, and improve employee retention. The underlying idea: managers are empowered to effect change, while HR executives can continuously measure engagement and performance with this user-friendly software.
Fond is an enterprise-level SaaS platform that unifies employee recognition and rewards into a unified system. According to the platform, managers and employees can also access corporate discounts, redeem rewards, and track their progress through Fond.
Workvivo is a platform for employee engagement that promises enhanced workplace culture and participation. It offers organizations with regulatory compliance and supervision services, while affording personnel the autonomy, inclusivity, and adaptability.
Discover the latest Business News, Sensex, and Nifty updates. Obtain Personal Finance insights, tax queries, and expert opinions on Moneycontrol or download the Moneycontrol App to stay updated!
