Indigo passenger finds worm crawling on sandwich. Flight attendant’s ‘casual’ response

Dietician Khushboo Gupta says she had the “worst experience” on an Indigo flight after finding a live worm in her sandwich. Gupta shared a stomach-churning video of the worm on Instagram as she slammed the low-cost airline for its deteriorating quality of food and service.

The Delhi-based dietician said she took an Indigo flight from the national capital to Mumbai on the morning of December 29. While booking the flight, she had added and paid for a veg sandwich that was duly served to her during the journey.

After taking a bite of the sandwich, however, Gupta was shocked to see a worm crawling on it. To make matters worse, the flight attendant had a very “casual” response when she requested that other passengers be informed of the incident so they could choose whether or not they wanted to eat their food.

“Despite knowing the quality of sandwiches was not good... the flight attendant continued to serve sandwiches to other passengers. There were kids, elderly and other passengers …. What if any one catches infection,” Gupta asked as she shared the incident on Instagram.
She said that when told about the worm, all the Indigo flight attendant said was: “I will replace it with something else.” She also promised to bring it to the notice of the concerned department later.

The flight attendant later returned with another food item for Gupta, which she refused to accept. “I didn’t want to create a panic situation …. but Her first action should have been to make other passengers aware so that they make an informed decision about consuming the sandwich or not,” the dietician wrote.