A Bengaluru-based tech professional has levelled accusations against his former manager after being terminated from his role at the India office of an American workforce management company. In a detailed LinkedIn post shared on December 20, the employee alleged that a toxic work environment, marked by micromanagement, excessive workload, and disproportionate scrutiny over minor infractions, was the root cause of his challenges during his short tenure with the company.
The techie, who previously worked at Amazon and Revolut, stated that he joined the organisation on September 9, 2024, with enthusiasm and a willingness to adapt despite having no prior experience in SaaS (Software as a Service). He claimed to have made this lack of experience clear during his interview and expressed a desire to learn. However, he alleged that the organisation failed to provide the necessary training or mentorship to help him succeed.
The employee claimed he was expected to perform at par with seasoned colleagues without receiving proper guidance. “I was new to the system, the payroll process, and Salesforce, but I was not given constructive guidance on these tools or processes,” he wrote. He added that he was not taught how to effectively log breaks, which led to instances where the company’s system automatically marked him offline after brief periods of inactivity, further compounding his challenges.
The techie accused his manager of focusing excessively on minor issues, such as exceeding break times by a minute, rather than offering constructive feedback or support to enhance his performance.
He also raised concerns about the workload, stating that he was expected to handle 35–40 cases weekly, often with additional tasks assigned just before his shift ended. This, he said, resulted in frequent overtime, with little understanding or flexibility from his manager. “When I raised concerns about the extended hours and sought guidance on managing my workload, I was met with dismissive responses like, ‘You have to solve your open cases anyhow, any way you prefer,’” he claimed.
The employee further alleged that the rigid monitoring of breaks and lack of clarity on protocols exacerbated the situation. He described a work environment where minor delays or missteps were scrutinised, creating a stressful and demotivating atmosphere.
The claims were echoed by another former employee of the same organisation, who also shared a LinkedIn post describing his “very bad experience” with the company’s work culture. The second employee warned others to steer clear of the organisation, reinforcing the allegations of a toxic environment.
The Bengaluru techie’s employment was terminated in less than four months, a move he attributed to the challenges he faced during his stint. Despite his willingness to adapt and learn, he expressed frustration over the lack of support and constructive leadership.
The allegations have sparked discussions online about workplace culture, particularly in Indian management teams of multinational companies. Neither the company nor the accused manager has issued a public statement in response to the claims at the time of writing.
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