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OPINION | Why MSMEs should embrace online dispute resolution to address payment delays

India’s MSMEs face cash flow challenges due to delayed payments and tariffs. The government’s Online Dispute Resolution portal offers a timely solution to resolve payment disputes efficiently

September 09, 2025 / 10:45 IST
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MSMEs have been founding it difficult to recover their money.
Bhaven Shah is the co-founder of Presolv360, an ODR institution. Views are personal and do not represent the stand of this publication.
Rajendran Karakulam is the Founder-Director of Karakulam Consulting, a public policy firm. Views are personal and do not represent the stand of this publication.
first published: Sep 9, 2025 10:28 am

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