Moneycontrol

Data, data, everywhere, but where’s the stuff that matters?

Effective data — and not personal data — can adequately inform policy making, and it is only effective policies that can eventually tackle the large problems and help create a more equitable society

August 06, 2021 / 12:08 IST
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Our lives are data. Everything we do, everywhere we go, and everything we buy is data. Data is the new oil, the new gold, our Prime Minister told the world, and India can give the world the most amount of data at the cheapest of prices. He’s right, to be sure.

Be it large tech companies such as Google and Facebook, or governments that need Aadhaar linked to everything from tax returns to health IDs, data from Indians is powering businesses like never before. But what is this data? Are we, perchance, too focussed on only one kind of data — personal data?

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The kind of data that large tech companies collect is mostly in order to be able to better predict consumer behaviour. If they know what it is we are going to do, they can be there waiting with the things and services we are likely to buy. A study found that women feel least attractive after they have been crying or ill, and on Monday mornings; and so digital marketers were advised that those are the best times to sell them beauty products and clothes.

How would companies know you've been ill or crying? Chats, location information, phone calls, and social media posts tell them everything they need to know. The so-called ‘data exhaust’ of our everyday lives fuels whole industries of data brokers, tech companies, machine learning, artificial intelligence, etc. The collection, collation, and analysis of such data has prompted the framing of (thus far unimplemented) privacy laws and several court battles in India.