Infosys wins Rs 14,000 crore NHS contract to modernise workforce management system

Infosys shares rose 0.5 percent to Rs 1,500.40 on Tuesday after the IT major announced a landmark GBP 1.2 billion (over Rs 14,000 crore) contract from the NHS Business Services Authority (NHSBSA) to deliver a new workforce management solution for England and Wales. The stock recovered from early losses to trade in the green ahead of its second-quarter financial results, which are scheduled for release on Thursday.

Under the 15-year contract, Infosys will replace the existing Electronic Staff Record (ESR) system with the Future NHS Workforce Solution, a next-generation platform that will continue to manage payroll for 1.9 million NHS employees, amounting to over GBP 55 billion annually. The new data-driven system will modernise how the NHS attracts, retains, and supports its workforce -- an effort aligned with the 10-year Health Plan aimed at building a future-ready healthcare system.

The solution, powered by artificial intelligence and advanced analytics, will cover the entire employee lifecycle -- from recruitment and onboarding to payroll, career progression, and retirement. It is designed to simplify workforce planning, support data-driven decision-making, and provide an intuitive, self-service experience for NHS staff.

Michael Brodie, Chief Executive of NHSBSA, said: “Delivering the Future NHS Workforce Solution is a critical step in supporting the ambitions of the 10-Year Health Plan. The solution will go far beyond simply replacing ESR -- it will be a strategic enabler for building a workforce that is fit for the future. By working with Infosys, we’re creating a modern, data-driven solution that will help the NHS better attract, retain and support its people.”