HomeNewsBusinessPersonal FinanceFacing trouble submitting UPS form online? PFRDA issues fresh guidelines | Unified Pension Scheme

Facing trouble submitting UPS form online? PFRDA issues fresh guidelines | Unified Pension Scheme

According to the Ministry of Finance, even eligible past retirees under NPS can exercise this option. But they must do so by the September 30 deadline.

September 18, 2025 / 14:43 IST
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Facing trouble submitting UPS form online? PFRDA issues fresh guidelines | Unified Pension Scheme
Facing trouble submitting UPS form online? PFRDA issues fresh guidelines | Unified Pension Scheme

With the deadline for switching from National Pension System (NPS) to Unified Pension Scheme (UPS) is coming up on September 30, the Pension Fund Regulatory and Development Authority (PFRDA), has issued fresh guidelines for subscribers who may be facing issues while submitting their forms online.

In a post on X (formerly Twitter), PFRDA has said "In case of unavailability of the online system or any technical glitch in the CRA system, we advise physical submission of #UnifiedPensionScheme (UPS) requests to nodal offices till 30th September 2025. All stakeholders are requested to ensure timely submission to avoid last-minute rush."

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Attached in the post is the circular issued on September 16, 2025, PFRDA said that if the CRA system (Central Recordkeeping Agency system) is down or subscribers face any technical issues while submitting their option forms online, they can instead submit a physical form. The filled form must be handed over to the concerned nodal office before the deadline, which will then process it further. This option has been allowed in addition to the existing online submission facility.

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The Unified Pension Scheme (UPS) was introduced in April 2025 as part of the NPS framework. The government has recently allowed a one-time option to central government employees who joined service between April 1 and August 31, 2025, and initially opted for the NPS, to switch to UPS.