Low-cost brokerage Zerodha faced technical glitches on September 3 for a brief while as its users flagged on X platform that rates weren't reflecting on its app.
"Is @zerodhaonline feed down for anyone? I'm not seeing ltp updates in mobile app," asked one user.
"Traders are facing huge losses. Who will compensate us for this recurring mess? Totally unacceptable," said another user on X.
"Some of our users are facing issues with price updates on the app. We're checking this. For now, please log in to Kite web on mobile browser. Order placement is not affected. For the equity segment, you can also check 20 depth on the app," Zerodha said at 9:50 am.
"This issue is now resolved," said Zerodha a minute later.
Some Zerodha users shared screenshots of the rates not reflecting on the app.
Founded in 2010, Zerodha is India’s biggest retail brokerage, serving over 1.3 crore clients, with daily trading volumes accounting for a significant portion of NSE and BSE retail trades.
At 10:00 am, the Sensex was down 14.80 points or 0.02 percent at 80,143.08, and the Nifty was up 2.60 points or 0.01 percent at 24,582.20. About 2284 shares advanced, 932 shares declined, and 157 shares unchanged.
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