The Department of Consumer Affairs (DoCA) has formed a committee to chalk out a robust framework for repairability index, with the aim to empower consumers and promote sustainable practices within the tech industry.
“By developing Repairability Index, DoCA seeks to provide consumers with greater transparency of repair information for their products and foster a more sustainable technology industry,” according to a government statement on September 24.
The committee will be headed by Bharat Khera, additional secretary at the DoCA, and will have senior officials from the MiETY and MSME, Indian Cellular Electronics Association along with representatives from companies such as Samsung, Google India, HMD Mobiles India., among others.
The committee will submit a comprehensive report including a framework for repairability index in Indian context by November 15, 2024.
"Repairability index will enable consumers to take a product related decision, based on its repairability. Further, it can standardize how repairability is assessed, making it easier for consumers to compare products based on repairability indexing thereby creating an ecosystem of informed choices across mobile and electronics products," the statement added.
By standardizing the assessment of repairability, the index will create an ecosystem where consumers can easily compare products and choose options that align with the ethos of mindful consumption of products and sustainability. Therefore, enabling repair would not only ensure the availability of affordable repair options but will also improve consumer satisfaction by bridging the information gaps for repairing the products, it said.
Key components of the Repair Ecosystem include:
- Comprehensive Repair Information: Access to repair manuals/DIYs, diagnostics, and a list of necessary tools and parts
- Accessible Spare Parts: Easily identifiable and timely delivery of spare parts
- Affordable Tools: Inexpensive, widely available, and safe tools for consumers
- Modular Design: Key components designed for independent access and modularity
- Economic Feasibility: Ensuring that the cost of repair parts and labor is affordable for consumers
It is considered that mobile and electronics have the fastest-growing demand and shortest lifespan. During a deliberation in the National Workshop on the Right to Repair in the Mobile and Electronics Sector in August, it was widely accepted that the framework on repairability index aimed to provide consumers with essential information about product repairability besides seamless access to spare parts will enable informed purchasing decisions, the government said.
The development comes at a time when with India’s aim to become the third largest economy in the world, the use of electronic products is set to skyrocket. A repairability index could help the country tackle the enormous amounts of e-waste that would be generated.
Discover the latest Business News, Sensex, and Nifty updates. Obtain Personal Finance insights, tax queries, and expert opinions on Moneycontrol or download the Moneycontrol App to stay updated!
