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Satisfy customers, always improve: B Muthuraman to SMEs

B Muthuraman, vice chairman of Tata Steel says, small and medium enterprises need to focus on two important things—stay very close to the customer and make sure that the customer is fully satisfied with his products and the ability to continuously improve.

November 09, 2011 / 15:19 IST
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TAGS: #B Muthuraman #Business #Emerging India Series #small and medium enterprises #SMEs #Tata Steel
first published: Nov 9, 2011 03:01 pm

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