Two days after Bengaluru's much-anticipated Metro Yellow Line between RV Road and Bommasandra began operations on August 11, commuters raised concerns about station names, citing issues with ticketing and travel delays, The New Indian Express reported.
The confusion revolves around two stations: Electronics City and Infosys Foundation Konappana Agrahara. The names of the stations do not match the common understanding or BMTC bus stop names, TNIE reported citing passengers.
As per the report, BMTC’s ‘Konappana Agrahara’ stop corresponds to ‘Electronics City’ in the Metro, while BMTC’s ‘Electronics City’ stop is called ‘Infosys Foundation Konappana Agrahara’ in the Metro.
“Day 2 Yellow line RV road to Infosys station was a breeze, 30 mins! However, there’s a lot of confusion among 2 station names, Electronics city & Infosys foundation Konappana Agrahara station, ideally it should be swapped (sic),” commuter Shilpa Rao was quoted by TNIE as saying.
Another passenger, Shailesh S Poojary, was quoted as saying that the discrepancy not only confuses commuters but also causes “identity loss” for well-known locations.
“BMTC stop Konappana Agrahara is named Electronic City in the metro, and BMTC stop Electronic City is named Infosys Foundation Konappana Agrahara in the metro. This creates confusion & identity loss (sic),” he posted on social media.
TNIE reported that while many hailed the 30-minute travel time as a game-changer, passengers said the station name confusion dampens the experience.
Yellow Line feeder services
The Bengaluru Metropolitan Transport Corporation (BMTC) on Tuesday rolled out feeder bus services to improve first- and last-mile connectivity for the newly launched Yellow Line.
As per the report, the service, inaugurated by Karnataka Transport Minister Ramalinga Reddy, will run 96 daily trips with 12 buses covering six stations — Hosur Road, Beretena Agrahara, Electronics City, Infosys Foundation Konappana Agrahara, Hebbagodi, and Bommasandra.
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