BPO services major Genpact on October 28 announced the opening of its new office in Jodhpur in Rajasthan. This expansion is expected to create up to 5,000 jobs for local talent over the next five years, driving the company’s presence in the country.
The new Jodhpur hub will be used for delivering advanced technologies, AI solutions, and digital transformation services globally. Genpact’s investment in this region is part of its broader goal to access larger, more diverse talent pools across India, fuelling innovation and driving sustainable growth.
Piyush Mehta, CHRO and Country Manager, India, Genpact said: “By drawing on Jodhpur’s rich talent pool, we’re not only expanding our operations but also positioning ourselves to deliver cutting-edge AI and digital transformation services to clients worldwide.”
“This new facility underscores our commitment to fostering innovation and creating meaningful economic impact,” he added.
The New York-headquartered company continues to keep India central to its AI-first strategy, with 70 percent of its global workforce based in the country. In an attempt to build diverse workforce, the company had opened facilities in Madurai and Warangal too last year.
Also read: Foundational models of generative AI not good enough for enterprises: Genpact CEO
In addition to job creation, the Jodhpur facility is expected to offer skill development opportunities for local professionals, helping cultivate a pipeline of digital talent. This aligns with Genpact’s commitment to empowering local communities and driving long-term economic growth in the region.
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