7 must-try made-in-India AI assistants to try in 2025
In 2025, India’s AI assistants are reshaping customer service and digital experiences. From shopping on WhatsApp to getting insurance support and food on trains, these smart companions are built for Indian users and languages. They blend convenience with local understanding, offering help where people already spend most of their time on chat platforms. Here are seven verified, made-in-India AI assistants that are working today and trusted by millions of users.
AI-chatbot Mili from Axis Max Life Insurance (formerly Max Life) “Mili” is a WhatsApp-based chatbot built to help customers with life insurance services in a simple, conversational way. It supports multiple Indian languages, including Hindi, Gujarati, Marathi, Bengali, Telugu and Tamil, enabling users to ask about policy details, premium receipts and connect with agents from their phone. Why try it: It offers quick, multilingual help for managing life insurance policies right on WhatsApp, making customer support simple and instant.
Mahindra Tractors Chat Assistant Mahindra’s AI-powered assistant is designed to simplify the farming experience by helping users explore tractor models, compare features, and access real-time financing and maintenance guidance. Supporting multiple regional languages, it ensures accessibility for farmers and buyers across India, bridging the gap between technology and agriculture with personalised, easy-to-understand assistance. Why try it: A reliable, farmer-friendly tool that simplifies buying and maintaining tractors.
Kotak Life Insurance Virtual Assistants Kotak Life has introduced two AI-powered assistants: “KAYA” for customer support and “Kavya” for employee assistance. KAYA helps customers manage policies, resolve queries, and access insurance information, while Kavya provides HR support for employees, streamlining internal operations and ensuring faster, more efficient communication across the organisation. Why try it: An efficient way to resolve insurance questions or employee services in real time.
PVR INOX Chat Assistant PVR INOX’s AI-powered WhatsApp and web chat assistants simplify the movie-going experience by allowing users to check show timings, book tickets, and explore food and beverage offers instantly. These smart tools enhance convenience, making movie planning faster, easier, and more interactive for cinema lovers across multiple platforms. Why try it: Simple, interactive, and perfect for quick ticket bookings and snack deals.
Disney+ Hotstar WhatsApp Support Assistant Disney+ Hotstar leverages WhatsApp to provide 24/7 customer support, allowing users to easily check subscription plans, troubleshoot playback issues, and receive personalised assistance with shows. This chat-based service ensures instant responses, simplifies user interactions, and enhances the overall streaming experience, making it more convenient for subscribers to manage their accounts and content. Why try it: Convenient help for users without needing to navigate support pages.
MyGov Corona Helpdesk Chatbot Launched by the Government of India, this WhatsApp chatbot delivers verified COVID-19 information, official updates, and health alerts directly to users. Trusted for accuracy and reliability, it provides citizens with timely, clear, and essential guidance, supporting public awareness, safety, and informed decision-making throughout the pandemic and ongoing health initiatives.
