iGA Istanbul Airport has launched a pilot project under which specially trained therapy dogs interact with passengers at the airport and offer them support for flight-related stress. The dogs are on duty in the international departures area during the day, especially during peak hours of flights.
Therapy Dog Project is the first of its kind in Türkiye. The coordination of the project, which initially involves five dogs, including the training and care of the dogs, is carried out by a team led by Volkan Arslan, the Veterinarian at iGA Istanbul Airport.
As a pet-friendly airport, iGA Istanbul Airport has a total of four pet rooms, one in the check-in islands area on the departing passenger floor, two additional pet rooms after passport control and one on the arrivals floor, to meet the needs of the pets traveling through the airport. All the pet rooms are equipped with products such as cat and dog food, litter, cat scratching boards and various other products to meet the basic needs of the passengers’ furry travel companions.
“As one of the world’s largest transportation hubs, we host millions of guests from many countries at our airport. Travelling can be a stressful experience, which is why we care about providing a pleasant and relaxing atmosphere at our airport. Many scientific studies have proven the positive effects of human and animal interaction on blood pressure, stress and anxiety levels. Acting in the light of this research, we aim to provide a joyful and stress-free travel experience at our airport with therapy dogs,” Abdülkadir Demirtaş, Customer Experience Manager at iGA Istanbul Airport, said.
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