Amazon customer orders electric toothbrush worth Rs 12,000, gets MDH chat masala

An Amazon customer received packets of MDH spices instead of a Rs 12,000 Oral B toothbrush and the user flagged that this alleged scam has been going on for over a year with the company taking no action against the seller.

Twitter user @badassflowerbby recounted that her mother had ordered the expensive toothbrush on cash on delivery. She chose the particular seller because it offered the item at a discounted price. When the package arrived, the user’s mother realized it was “suspiciously light” and didn’t pay for it. She opened the package to find four boxes of MDH Chat Masala instead of the toothbrush.

“Dear @amazonIN, why haven’t you removed a seller who’s been scamming buyers for over a year? My mom ordered an Oral-B electric toothbrush worth ₹12k, and received 4 boxes of MDH Chat Masala instead! Turns out seller MEPLTD has done this to dozens of customers since Jan 2022,” the user wrote on Twitter sharing photos.

“My mom placed a COD order. When she held the package and realised it’s suspiciously light, she opened it before handing the cash to the delivery executive. But from the seller reviews, others who paid online weren’t as lucky,” she added.
The woman continued: “The seller is keeps their listings ₹1-3k lower than other sellers on big ticket items, which tempts more people to order from them. One may argue you should check seller feedback before ordering, but how many people do that? Especially as you have to click away from the listing to do so.”

“@amazonIN It is absolutely appalling that you’re allowing this seller to continue using your platform to steal from people, despite dozens of customers flagging this scam over the past 1 year. Do something ASAP!” she concluded the Twitter thread.