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What Nestlé India’s choice of an ‘outsider’ as chief tells us

Despite its century-old presence in India and a global Indian talent pool, Nestlé has turned to an ‘outsider’ to lead its India business. It has triggered critical questions about internal talent pipelines, governance priorities, and how even MNCs can fall short on succession depth

June 05, 2025 / 10:53 IST
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Nestlé India is undoubtedly large, but when viewed in the context of its century-old presence, one might expect a larger business impact and imprint.

Go to a snow-clad mountain in North India in peak winter, and chances are someone will serve you a steaming bowl of Maggi by the roadside—no electricity, but hot instant noodles, always. Walk into a corner kirana in a Tier-3 town, and you’ll find a Kit Kat bar waiting patiently by the cash counter. Even at a sleepy railway station at dawn, you’ll likely find a cup of Nescafé doing what no alarm clock can—reviving both spirit and senses. Ask a new mother anywhere in India, and “Cerelac” will often beat “banana” to her recall. Nestle’s consumers are everywhere. Leaders, apparently, not so much, it seems.

Deep roots in India

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Nestlé’s connection with India runs deep. Long before global supply chains and multinational footprints became the norm, the company had embedded itself into Indian households through both product and presence. From its early entry in 1912 to the establishment of its first factory in Moga in 1961, Nestlé has operated with the assurance of a long-term partner in India’s growth story.

In the wake of the 2015 Maggi crisis, Nestlé India demonstrated resilience by launching over 150 new products, contributing to nearly seven percent of its current sales. Today, its distribution network spans more than five million outlets, and its ambitions reach into new categories, from breakfast cereals to the premium coffee experience of Nespresso, and even pet foods. With revenues around Rs 20,000 crore, Nestlé India is undoubtedly large, but when viewed in the context of its century-old presence, one might expect a larger business impact and imprint.