HomeNewsOpinionDon’t write off Twitter just yet

Don’t write off Twitter just yet

Twitter is going through an unsettling time, but Musk has a track record for turning organisations around

December 06, 2022 / 10:30 IST
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On October 31, 2022, Elon Musk dissolved the Twitter board. (File image)
On October 31, 2022, Elon Musk dissolved the Twitter board. (File image)

The last few weeks since Elon Musk assumed charge at Twitter on October 27 have been unsettling for employees and users of the microblogging site. His views on content moderation, and the introduction of paid verification raised concerns among users and advertisers, while the warnings of a possible bankruptcy prompted many to wonder if Twitter would soon cease to exist.

Twitter will survive, despite the chaos it is currently experiencing. After all, Musk is known to kick up a storm before rebuilding an organisation.

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Tesla all over again? What we are witnessing at Twitter is a replay of what Musk had done when he took the helm at electric carmaker Tesla. Tesla-watchers say that he had responded then to a similar, or worse, crisis with similar undignified layoffs, cost-cutting, and insane working conditions. Musk eventually rebuilt Tesla into the world’s leading maker of electric vehicles.

Twitter is not rocket science. While that holds true, how hard could it be to run Twitter? It has a solid engineering platform to sustain over 400 million user accounts. If the number of users falls, as feared, Twitter will not require large additional investments to improve the quality of its service. In contrast, if the user base grows, it will mean Musk has already won the battle. Clearly, the real challenges before Twitter are less about engineering, and more about business and technological innovation, and content policies that can bring advertisers back.