HomeNewsBusinessRailways plans grievance redressal panel, easier investment norms for private train operators

Railways plans grievance redressal panel, easier investment norms for private train operators

A fresh round of bidding is set to open soon with investor-friendly conditions after the first round was scrapped owing to poor response.

March 04, 2022 / 18:15 IST
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A train belonging to the Indian Railways (Representative image)
A train belonging to the Indian Railways (Representative image)

The ministry of railways is set to sweeten the bidding conditions for potential operators of private trains in a second attempt to attract bidders.

These will include the creation of a grievance redressal committee, dilution of the investment conditions and lowering of the minimum base fare, sources close to the development said.

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The changes have been made after extensive consultations with potential bidders in the past few weeks. The changes to the bidding conditions became necessary as the last round of bidding saw most potential private train operators opting out at the financial bidding stage. That forced the railways to scrap the tender.

“The ministry has responded positively to the industry’s request to create a regulator in order to avoid monopolisation of passenger traffic and routes. A grievance redressal committee is proposed to be set up,” said a source who participated in the consulting process with the government.