Rs 1.84 lakh crore in unclaimed funds: RBI's UDGAM portal shows how to claim your money

What are unclaimed deposits?

A bank account's journey to becoming an unclaimed deposit involves two stages.

First, savings and current accounts are deemed inoperative/dormant after two years of inactivity. Similarly, recurring and term deposits become inoperative if unclaimed within two years of maturity. Thereafter, if these accounts remain inactive for an additional eight years (totaling ten years), the funds are transferred to the DEAF, categorizing them as unclaimed deposits.

There are 30 banks that are part of the UDGAM portal as of October 2025, covering around 90 percent of unclaimed deposits (in value terms) in the DEAF of RBI.

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A step-by-step guide to registering on UDGAM portal

Step 1: Go to UDGAM website and register

Step 2: Provide your mobile number and name

Step 3: Create your password and enter captcha code

Step 4: Click two checkboxes to accept RBI's disclaimer policy and declare legitimate use, then proceed

Step 5: Enter OTP sent on your registered mobile number to complete verification

Keep key information at hand

To search for unclaimed deposits, users need to provide details such as account holder's name, bank name(s), and at least one of the following - PAN, driving license, voter ID, passport, or date of birth of the account holder.

To look for unclaimed deposits pertaining to the Hindu Undivided Family (HUF), proprietorship, companies, partnership firms, limited liability partnership (LLP) and so on, the user needs to select a non-individual category. One will have to provide inputs such as the name of the entity, bank (one or more banks can be selected), and any one or more of the four inputs - name of authorised signatory, PAN, corporate identification number (CIN) and date of incorporation.

If the required information is not available, users can search for unclaimed deposits by entering the account holder's or entity's address instead.

A step-by-step guide to check unclaimed deposit at the UDGAM portal

Step 1: Go to UDGAM website

Step 2: Login with registered mobile number, password, captcha code and OTP

Step 3: Enter the name of the account holder as per bank records

Step 4: Then select any one bank or multiple banks or all banks.

Step 5: Key in at least one ID proof - PAN, voter ID, driving license, passport, or date of birth

Step 6: Click on ‘search’ to view unclaimed deposit accounts

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How to interpret UDGAM search results for unclaimed deposits

The UDGAM search results show the account holder's name, bank name (with a link to the bank's webpage), unclaimed deposit reference number (UDRN), and location. Users can click on the bank's name to access claim process instructions.

Banks generate a unique UDRN for each unclaimed account via Core Banking Solution (CBS), facilitating secure and efficient claim processing.

UDGAM not for claim settlement

The UDGAM portal will only help you identify unclaimed deposits/accounts across multiple banks in one place and provides information on the claim/settlement process of each bank (which will be available in the search result). The unclaimed deposits can be claimed only from the respective bank.