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MC EXCLUSIVE Relaxo was the hardest lesson in investing, says Saurabh Mukherjea

He could not have imagined that a company which has historically made very good decisions, enriched shareholders to the tune of 100x I think in the preceding 20 years could make make strategic misjudgments, Mukherjea said.

September 01, 2025 / 16:55 IST
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Of all the lessons, it is Relaxo that has left the deepest mark, according to Saurabh Mukherjea.

The hardest investing setback for Saurabh Mukherjea, founder of Marcellus Investment Managers, came not from a complex business model or a volatile sector, but from Relaxo Footwears - a company that lost its edge after aggressively hiking prices after the pandemic.

“It was actually, if you ask me, the hardest learning of them all, was Relaxo,” Mukherjea said on The Wealth Formula podcast, in conversation with N Mahalakshmi. What seemed like a safe bet on an essential product during the pandemic turned into a costly misjudgment as the company stumbled once normalcy returned.

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During Covid, demand for basic footwear surged. “Relaxo, chappal is an essential product. So, we thought that there will be a base level of demand that will sustain after Covid,” he explained. But the post-pandemic landscape brought an unexpected squeeze. As oil prices climbed, the company raised prices sharply. “During Covid, remember it was selling at the entry level chappal at 85. And then a year after Covid, the entry level chappal was 150, 160,” Mukherjea said.

That decision ceded ground to the informal sector, which makes ultra-cheap slippers by melting plastic milk packets. “Obviously those chappals are Rs 50-60. So, if the organized player is at Rs 80 and the milk packet chappal is Rs 60, the public said we’ll buy the Rs 80 entry level chappal. But if the organised player is at Rs 150, right, and Rs 60 for the informal sector product, then the market shifts,” he observed.