HDFC Bank customers complain of glitch in internet banking services

Some customers of HDFC Bank on March 3 took to social media complaining about outages in internet banking services. Some also faced issues in transferring funds through mobile applications and trouble in reaching out to customer service executives.

Downdetector.com, a platform that tracks website outages and issues, on March 9, recorded complaints from HDFC Bank customers. Most of these complaints were recorded after 1 pm and were majorly from Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Kolkata, Nagpur, Surat, Chandigarh and other cities.

Other than HDFC Bank, Downdetector.com also received complaints from customers of the country's largest bank, the State Bank of India (SBI)
Another customer, Sanjai Gandhi, said he is not able to use the current account service.
An email sent to HDFC Bank seeking a comment didn’t elicit a response till the time of filing this copy.

Earlier, on February 28, the lender faced similar technical glitches when customers were unable to use mobile and internet banking platforms.

Also, a few days back, complaints and reports of a massive data leak of customers data with HDFC Bank were reported across platforms. The lender later said issues were resolved within few hours. “Hi, we wish to state that there is no data leak at HDFC Bank and our systems have not been breached or accessed in any unauthorised manner.”