Jio Platforms Q4 net profit jumps 26% on back of strong ARPU, robust homes and digital services business growth

ARPU, a key performance indicator, increased further to Rs 206.2, up from Rs 203.3 in the third quarter, driven by the impact of the July 2024 tariff hike. ARPU in the fourth quarter increased 13.5% year-on-year from Rs 181.7 in the same quarter last year.

Jio said it recorded robust customer engagement with per capita data consumption of 33.6 GB per month, and total data traffic growth of 19.6% year-on-year during 4Q FY25

“Jio continues to drive consistent outperformance in customer engagement with best-in-the-world network technologies and a wide bouquet of digital services for all Indians,” Akash M Ambani, Chairman of Reliance Jio Infocomm, said in a statement. "Jio is working on enabling large-scale AI infrastructure and services that will add an intelligence layer to all Jio services."

Jio’s subscriber base reached 488 million, a 1.3% year-on-year increase, as of March 2025, including 191 million 5G subscribers.

“Monthly churn was 1.8%, the lowest in the industry. Net subscriber addition was 6.1 million during the quarter. New additions were driven by the rebound of mobility additions post-tariff hike and the steady ramp-up of connected home,” Jio said.

Jio stated that 5G adoption and home-scale up have driven data traffic to ~185 exabytes in FY25, representing a 24% year-over-year increase.

Jio has become the world’s largest data company with 191 million 5G users, said Anshuman Thakur, senior vice president at Jio Platforms. According to Thakur, growing 5G subscriber mix and accelerated home connects are driving the company’s industry-leading traffic growth.

Jio also said its JioHome service has crossed 18 million subscribers, with 1.5 million new additions in the most recent quarter. Meanwhile, its AirFiber user base has grown to over 5.6 million.

Over the past six months, Jio has captured 90% of all new home wireline connections in the industry, nearly five times more than its closest competitor, it said.

Jio has successfully deployed its private 5G network, powered by an ultra-reliable, low-latency network architecture that comprises both macro and small cell 5G radios, alongside a dedicated private 5G core.

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