The emergence of artificial intelligence (AI) in India would result in job transformation instead of elimination, Gurmeet Chahal, CEO and executive director of Digitide Solutions, an AI-led digital solutions firm, told Moneycontrol in an interview.
"AI is not replacing jobs—it’s redefining them. In India, the emergence of AI is creating a massive opportunity to upskill our workforce and elevate the nature of work. While some repetitive roles may evolve, we're seeing a surge in demand for data analysts, AI engineers, and digitally skilled talent across industries," said Chahal.
Digitide Solutions remains upbeat on the application of AI, viewing the technology as a key pillar in both the company's operational efficiency and top-line growth. AI allows Digitide to optimise its costs while also opening new revenue doors, said Chahal.
Digitide plans a threefold increase in its revenue by 2031 to become a $1-billion company as its spin-out from its parent provides an opportunity for more streamlined growth.
Digitide, which recently demerged from Quess Corp, believes that a standalone firm would help in expediting its growth on the back of strategic decisions and unlocking value for its stakeholders and investors, said Chahal.
“We have created a very bold goal. Our goal is to become a billion-dollar enterprise by 2031, which means we have to grow our revenue by three times. For that, we have created a 3X3X3 strategy. What that means is three times revenue growth by focusing on three verticals in each geography and three service lines. We are going to get very focused,” said Chahal.
The company’s current revenue stands at $350 million, and the intention is to reach the $1-billion target by 2031.
The three service lines that Digitide aims to focus on to achieve this goal are digital engineering, data analytics and AI, and BPM, while the three growth verticals for India would be banking and financial services, manufacturing, and fast-growth tech, the company head pointed out.
Digitide was spun off as a separate entity from its parent Quess Corp earlier in the year and was listed as an independent company on Indian bourses on June 11. Bluspring Enterprises, another Quess’ subsidiary, was also listed on Indian indexes on the same day.
Chahal emphasised that the demerger would aid in faster growth of the digital services provider as investment and operational decisions would be better channelised than as part of a diversified firm.
“The whole idea behind the demerger was that Quess was a fairly diversified group. Now, we have created three platforms which have similar businesses. So, technology and enabled services come here (Digitide). Each business’ requirements and strategy are not the same. What works in technology does not work in workforce management,” he said. Digitide now has more focused teams with an aim to channelise investments, in turn unlocking value for stakeholders and investors, said Chahal.
Growth strategy
As part of its growth plans, the company’s focus would also be on increasing the share of international business. As of now, 64 percent of Digitide’s revenue comes from India and 36 percent from overseas. By 2031, the company hopes to increase the share of international business to 50 percent.
Outlining the strategy, Chahal said Digitide would tap into its resource pool including leadership and talent supply chain, an organised company structure that mirrors its strategy, introduce AI in every offering, and be picky when it comes to likely acquisitions.
“We are selectively looking at inorganic strategy. We want to acquire in an area where the market size is significant and it's a growth area, and also where we have a right to win. There are four or five areas that we are looking at, which include the healthcare and insurance space as well as HRO, data analytics and AI, and digital engineering,” said Chahal.
On June 27, Digitide reported its first set of financial results following the demerger with revenue coming in at Rs 733 crore in the fourth quarter. The company said BPM contributed 73 percent of revenue and the tech and digital segment accounted for 27 percent.
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