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HomeArtificial IntelligenceGCCs increasingly rely on BPM partners for transformation, says Genpact

GCCs increasingly rely on BPM partners for transformation, says Genpact

Reshab Shaw   •

AI is about optimising business processes at an enterprise level. Without process and data maturity, GCCs cannot transition to AI-led operations, Dinesh Jain, who leads GCC engagements at Genpact, tells Moneycontrol

Jain argued that without process and data maturity, GCCs cannot transition to AI-led or agentic operations.

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