HomeTechnology"It's not about the phone...” Google Trust and Safety head on protecting budget smartphone users from AI-powered scams

"It's not about the phone...” Google Trust and Safety head on protecting budget smartphone users from AI-powered scams

Papatala explained that many of Google’s core security tools—such as scam detection in Google Messages, screen hiding during sensitive banking sessions, and warnings for suspicious links, are designed to work across a wide range of devices, including budget smartphones

June 17, 2025 / 18:01 IST
Story continues below Advertisement
Google
Google

As artificial intelligence becomes a bigger part of online scams, Google says it is ensuring that its AI-based security tools are designed to work not just on high-end devices but also on the low-cost smartphones that most Indians use.

At the Safer with Google roundtable held in Delhi on Tuesday, Ram Papatala, Managing Director, Trust and Safety at Google, spoke to Moneycontrol about whether Google’s protections are effective on smartphones with limited processing power — which are common across India.

Story continues below Advertisement

Papatala made it clear that Google's approach to online safety is not limited by device type. “It’s not necessarily about the phone—it’s about the surfaces the user is interacting with,” he said. By "surfaces," he referred to apps and websites that people use, regardless of what phone they’re using.

Papatala explained that many of Google’s core security tools—such as scam detection in Google Messages, screen hiding during sensitive banking sessions, and warnings for suspicious links, are designed to work across a wide range of devices, including budget smartphones. “We try to go as broad as we can,” he added.