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Share buybacks by listed companies is a bad idea

The best way to boost share price is through business performance, not financial engineering. Buybacks, in particular, are unfair to the patient investor who stays invested. If a firm has surplus cash and no meaningful avenue of deployment, a special dividend is a clean option to return money to shareholders

November 12, 2024 / 08:16 IST
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Share buyback programmes, except in the rarest of rare circumstances, are neither good for the company nor make for good governance.

Freshworks recently made headlines by simultaneously laying off 660 of its employees globally and announcing a $400 million share buyback programme. Every company has the prerogative to run a lean and efficient organisation and the freedom to optimise (read ‘downsize’) its headcount. Companies that choose to exercise this freedom with wanton disregard for employees should be prepared for them turning callous and vengeful when it comes to protecting the company’s interests in terms of business, IP, confidential information, or even just walking away without notice. This article is not about layoffs versus loyalty, but about the share buyback programme.

I have always viewed share buyback programmes with suspicion. Share buyback programmes, except in the rarest of rare circumstances, are neither good for the company nor make for good governance.

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A growing cash surplus is usually indicative of two things: a) the company has a portfolio of products that customers love and b) the company is running out of new ideas to invest in. It is perfectly alright, and even natural, for companies to run out of new ideas at some point in their lifecycle. Not every company can continually reinvent itself, and most companies end up being a victim of the eternal cycle of creative destruction. If not for large companies running out of new ideas, there would be no place for new start-ups to emerge and flourish.

Typically, excess cash, in the absence of new ideas, results in companies either indulging in brash and non-accretive M&A or venturing into new lines of business that are outside of what would normally be considered a strategic fit. An equally bad option available to listed companies is to announce a grand buyback programme, making it sound like a smart move.