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HomeNewsOpinionIs restaurant music too loud, too divisive, too gritty — or all of the above?

Is restaurant music too loud, too divisive, too gritty — or all of the above?

The playlist is often the uninvited and unruly guest at your restaurant table. How should you deal with it?

October 04, 2023 / 13:17 IST
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At least live musicians typically take breaks. (Source: Bloomberg)

When I lived in New York City, I’d walk 15 minutes from my apartment to the tiny shop between Columbus and Amsterdam Avenues where Manny made coffee. Of the many baristas I’ve known, he had the best palate for coffee and a nose to match. I would arrive early because Manny usually worked solo and the line grew swiftly. His customers waited with
uncaffeinated stoicism as his sound system pounded out the complete works of Machine Head, his favorite band in the world — shredding guitar riffs, tornadoes of percussion, hellish lyrics, thrash metal at the height of bellicosity. I remember a couple of first-time customers asking Manny to turn the music down. His response was always a glare that said: “Eat sh-t.” Or so he’d translate for me after the queue subsided and I sat sipping his delicious brew, entertained by it all.

That’s sort of my approach to the perennial question of music in restaurants. What wafts through the speakers usually delivers your first impression of place and personality. I consider it my opening conversation with chefs — the soundtrack chosen gives clues to their creativity and mindsets even before you see how the food is plated, the table set, the light modulated. It sets the mood before I move on to the menu and the cooking — my main considerations for deciding whether I like the place enough to contemplate returning.

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Of course, I tend to eat solo. If you’re with friends, I presume you’d rather converse with your tablemates — and hear them rather than read lips. That’s when music can be the uninvited and unruly guest: Divisive (you don’t like the playlist), discomfiting (you’re affronted by NSFW lyrics with your pasta), disruptive (I can’t hear you). And the customer isn’t always right: Requests to adjust the volume or sub out a song typically fall on deaf ears, especially when the chefs are culinary auteurs and their restaurants a form of expression. It’s probably easier to get the air conditioning turned down.

Restaurants had music before there were recordings. In the late 19th century, the bands and small orchestras that were brought in to perform for diners provided in-your-face entertainment rather than background soothing. Mood-setting came with the first gramophones. Jukeboxes — a proto-Spotify — also helped. Customers could choose their own songs, but the machines soon became too down-market for the fancy joints. In the 1930s, MUZAK — which was a real company — began to produce packages of “elevator music” that many restaurants turned to for restrained if enervated atmospherics. Most temples of haute cuisine have a library-like calm broken only by convivial tittering or the server explaining the dish at hand. If there’s music at all, it’s usually the luxe whisperings of high romanticism, a subtle percolation of the air in case your ears get lonely. Famously, Ferran Adria’s El Bulli on the Costa Brava had no music at all.