Pollution complaints in Delhi-NCR surged by 33% in 2024: CPCB

In the earlier period, 40 percent of grievances were resolved, compared to 43 percent in 2024. However, 57 percent of complaints were unresolved, the CPCB data showed.

The Municipal Corporation of Delhi (MCD) topped the list of complaints, receiving 3,238 grievances in 2024-an almost fourfold increase from 905 last year, the report said, highlighting that 88 percent of these complaints remain unresolved.

Similarly, the Delhi Jal Board, which received 778 complaints in 2024, managed to resolve only 22 percent of them, leaving 604 cases unaddressed.

Meanwhile, agencies, such as the Delhi Traffic Police resolved 98 percent of their 596 complaints.

However, the National Highways Authority of India (NHAI) resolved just five of the 116 complaints it received, and the Delhi Cantonment Board got one complaint that remains unresolved, according to the RTI reply.

Additionally, in NCR regions like Gurgaon and Ghaziabad, the numbers tell a similar story.

The Municipal Corporation of Gurgaon registered 1,937 complaints in 2024, up from 1,344 in the earlier period, yet resolved only 38 percent of them.

Meanwhile, Ghaziabad’s municipal body resolved 84 percent of its complaints, reflecting a relatively better response rate.

Delhi’s air quality remained in the “very poor” category for the fifth consecutive day on Thursday, with the AQI recorded at 313 at 9 am, according to the Central Pollution Control Board.

On Wednesday, the 24-hour average AQI was recorded at 303, slightly lower than Tuesday’s reading of 343, the data shows.

The AQI peaked at 419 on November 20, followed by readings of 371 on November 21, 393 on November 22, 412 on November 23, and 318 on November 24.

An AQI between 0 and 50 is considered “good,” 51-100 “satisfactory,” 101-200 “moderate,” 201-300 “poor,” 301-400 “very poor,” 401-450 “severe,” and above 450 “severe plus.”