Hexaware reduced BPO workforce by 500 in AI-triggered hiring shift: CEO R Srikrishna

Debangana Ghosh • May 08, 2025 / 12:51 IST

The shift from deploying AI has started reflecting on the IT services firm’s hiring strategy, as Hexaware plan to soon experiment with deploying agentic AI solutions at its internal helpdesk functions.

R Srikrishna, CEO, Hexaware Technologies

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