Have been transparent in deriving call drop penalty: TRAI to SC

The Telecom Regulatory Authority of India (TRAI) Wednesday launched a fierce attack on telecom companies accusing them of only being interested in filling their coffers at the expense of consumers who have to put up with atrocious service quality in the form of dropped calls. 

The regulator told the Supreme Court they have been transparent with the companies in arriving at the levy of 1 rupee per call drop, subject to a maximum of three calls daily. 

The TRAI complained that telecom companies were citing tower issues to defer investments on their network to improve the quality.