HomeNewsBusinessAlternative funding, tech-friendly and personalised services to boost digital lending, say experts

Alternative funding, tech-friendly and personalised services to boost digital lending, say experts

The main advantage of digital lending is easy access via mobile devices, and less paperwork and eligibility checks than in a traditional bank

December 06, 2022 / 19:58 IST
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For customers who are choosing fintech platforms over banks to borrow from, there may be a realisation that the cost of borrowing is higher in these cases (Representative Image)
For customers who are choosing fintech platforms over banks to borrow from, there may be a realisation that the cost of borrowing is higher in these cases (Representative Image)

The lending market in India grew 11.1 percent to Rs 174.3 lakh crore as of March 2022, as compared to previous fiscal year, credit bureau CRIF High Mark said in the second edition of its report, How India Lends. The report further mentioned that non-banking financial companies (NBFCs) and other digital lenders dominated major sectors like home and microfinance loans, credit cards, business and consumer loans, two-wheeler loans and retail loans. Whereas traditional banks dominated the commercial loans sector.

During the initial days of the pandemic, there was an indication in the market that the demand for loans through traditional lending channels was at its peak. But as demand rose, supply shrank from banks due to challenges in other parts of their business and owing to pandemic restrictions.

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During the same period, digital lending platforms such as fintechs, NBFCs and other similar entities jumped on the lending bandwagon. This paved the way for digital lending entities to focus on their lending mechanisms and streamline their operations. One of the many advantages with digital lending companies is that they provide flexibility and remote accessibility to their services, which was the major factor for their rise during the pandemic.

“The digital lending landscape’s evolution is aided by technology to cater to the borrowers’ increasing needs for accessible, affordable, and personalised lending. As such, embedded financing has become more mainstream than ever before,” said Alok Mittal, chief executive officer, Indifi Technologies, a digital lending platform.