Aditya Birla Housing Finance (ABHFL), a fully owned subsidiary of Aditya Birla Capital Limited, on March 21 said that it has launched ‘ABHFL- Finverse’, a unified digital lending platform for its home loan customers.
In a media release, ABHFL said that the platform will digitise the entire lending process from prospecting to disbursement, providing customers with a seamless experience journey, faster turnaround of loan applications, greater transparency of loan status, and real-time updates.
Pankaj Gadgil, MD & CEO, of Aditya Birla Housing Finance, said, “Through ABHFL- Finverse, we are empowering customers with benefits like home loan tracking feature which enables real-time updates, seamless navigation, and a completely paperless experience. All our solutions are aimed at transforming customer journeys by significantly reducing turnaround time, and making home loan experiences simpler, faster, and accessible to a wider customer segment."
ABHFL further added that conducted extensive research with customers and partners to understand the nuances of the home-buying experience and the challenges faced in the home loan journey.
Through this platform, ABHFL has sought to make the home loan process simple and hassle-free for customers while enabling them to stay in control of the journey.
With a seamless digital interface, ABHFL-Finverse serves as a holistic digital ecosystem, connecting customers, partners, employees, and vendors on a common platform, thus resonating with ABHFL's focus on customer satisfaction and convenience.
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