A touching story of a Swiggy delivery partner went viral on social media after a LinkedIn post of a Gurugram-based CEO showed how he manages food deliveries while caring for his two-year-old daughter.
The delivery agent, Pankaj, came into the spotlight when Mayank Agarwal, founder & CEO of a company based in Gurugram, shared the experience on LinkedIn.
Mayank had ordered food and asked the delivery person to bring it up to his floor. But while giving instructions to Pankaj, Mayank heard a child’s voice in the background. When he asked, “Is there a child with you?” he replied, “Yes.”
When Mayank went outside to collect his order, he saw Pankaj waiting with his little daughter seated quietly on his bike. Mayank asked Pankaj why he was carrying his daughter with him.
“There’s no one at home. Her older brother is attending evening classes, and I need to look after her until he returns. Her name is Tun Tun. She lost her mother during childbirth,” Pankaj replied.
Despite this situation, Pankaj goes about his work calmly and without complaint. "Some customers have told him, 'Sit at home if you can't manage - having a toddler is your problem.' But he had no complaints - only a quiet smile," Mayank wrote in his post on LinkedIn.
The post shared by Mayank has gone viral, with many users praising Pankaj’s determination and calling for more support for gig workers like him. A user wrote, "Being kind and a little considerate truly takes you a long way, with everyone, at every level. I genuinely appreciate this moment of humanity you've shared. It's a beautiful reminder that compassion still exists, and it matters more than we think."
Others expressed a desire to help the delivery partner, and many appreciated his decision to work hard instead of staying idle. "At least he has opted to work over sitting idle at home. He is doing a great job," another user commented.
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