Social media platforms, the unwitting channels for misinformation, have also begun to take action.
The World Health Organisation (WHO) has been posting regular reminders to dispel misinformation about the novel coronavirus (nCoV) by calling out fake news and quack treatments for the illness that made the rounds on social media platforms.On February 4, the organisation’s Twitter account tweeted: “It is important to tackle misinformation as soon as possible.”
“It is important to tackle misinformation as soon as possible. When there is an unknown, people try to fill in the void.” Dr Sylvie Brian’s of @WHO briefs the media at @UNGeneva. pic.twitter.com/oY4KCyUati— UN Geneva (@UNGeneva) February 4, 2020
Fake social media alerts claiming to be advisories from the WHO or various health ministries that target scared individuals have been doing the rounds.
WHO's Twitter account now periodically puts myth-busting posts with the hashtag #KnowYourFacts, the latest of which addressed “evidence that garlic has protected people from the nConV”.
Q: Can eating garlic help prevent infection with #2019nCoV?
A: Garlic is a healthy food that may have some antimicrobial properties. However, there is no evidence from the current outbreak that eating garlic has protected people from 2019-nCoV#KnowTheFacts pic.twitter.com/n4y5xfgwYz— World Health Organization (WHO) (@WHO) February 2, 2020
These are not isolated incidents. A WhatsApp post that falsely claimed to be from the UAE’s Ministry of Health said the virus would “attack your throat within 10 minutes if you don’t drink enough water”, CNBC reported.
In Malaysia, a Facebook post showed a fake “picture” of the virus with the text as: "This is an image of one of many 'Allah's armies' sent to attack China in the form of coronavirus. This is the actual image of the virus as seen under a very powerful microscope."
The post, which is still on Facebook, was falsely claimed to be from a government department and was shared 700 times, the CNBC report said.Dr Tedros Adhanom Ghebreyesus, the Director-General of the WHO, also addressed the issue at the UN Geneva Council. The WHO tweeted him saying: “In our era of fake news & misinformation, more than ever the world needs a WHO that brings reliable science & evidence to bear on the decisions we make about health.”
"In our era of fake news & misinformation, more than ever the needs a WHO that brings reliable science & evidence to bear on the decisions we make about health.
For each of the “triple billion” targets, we need to invest in WHO’s core business, norms & standards"-@DrTedros pic.twitter.com/btafsvdUGl
— World Health Organization (WHO) (@WHO) February 3, 2020
Social media platforms, the unwitting channels for misinformation, have also begun to take action. Google has begun plugging in information from WHO in search terms related to the virus, while YouTube has stepped up promotions for credible source videos that provided information on the illness.
Facebook on its part has also pledged to "take down information" about China's fast-spreading coronavirus.
Ghebreyesus also acknowledged the efforts taken by these platforms to combat misinformation: “It's time for facts, not fear. We appreciate Google, Facebook, TencentGlobal, TikTok and Twitter's efforts to combat misinformation and rumours on #2019nCoV & direct users to reliable sources."
It's time for facts, not fear.
We appreciate @Google, @Facebook, @TencentGlobal, @Tiktok and @Twitter's efforts to combat misinformation and rumors on #2019nCoV & direct users to reliable sources. We ask all digital companies to step up and help the world beat this outbreak.— Tedros Adhanom Ghebreyesus (@DrTedros) January 31, 2020
The coronavirus outbreak has stoked a wave of anti-China sentiment around the globe. Hoaxes have spread widely online, promoted by conspiracy theorists and exacerbated by a dearth of information from the cordoned-off zone around China's central city of Wuhan, where the outbreak began.For all the updates from WHO on #KnowYourFacts follow this thread:
WHO has been working to track and respond to myths and rumours around #2019nCoV.
WHO Situation Report 2 February 2020 https://t.co/Fhra7KIAKrFebruary 2, 2020
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