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SAP Unveils SAP Multichannel Foundation For Utilities Software

A multichannel, self-service approach helps drive increased customer satisfaction, higher profit margins and lower average response times to customer requests.

October 23, 2013 / 03:55 PM IST

SAP AG has announced the release of SAP Multichannel Foundation for Utilities software, enabling utility companies to provide real-time, unified customer engagement through customer-preferred channels. A multichannel, self-service approach helps drive increased customer satisfaction, higher profit margins and lower average response times to customer requests.

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first published: Oct 23, 2013 03:44 pm

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