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  • Ashneer Grover trolls WhatsApp Pay: 'Biggest failure'. How Vijay Shekhar Sharma reacted November 16, 2022 03:13 PM IST

    Ashneer Grover trolls WhatsApp Pay: 'Biggest failure'. How Vijay Shekhar Sharma reacted

    Ashneer Grover shared the photo of a newspaper ad of WhatsApp and said the company should have instead put out an ad for WhatsApp Pay.

  • PhonePe CEO Sameer Nigam makes renewed pitch for MDR, warns there is no path to recovery otherwise September 22, 2022 05:37 PM IST

    PhonePe CEO Sameer Nigam makes renewed pitch for MDR, warns there is no path to recovery otherwise

    Nigam pointed out that when payment modes are made free of cost there is an underlying assumption that companies involved in these businesses will have alternate sources of revenue. However, that may be possible for banks, but not startups, he added.

  • Corporate Crossings | WhatsApp Pay India head Manesh Mahatme quits, likely to join Amazon September 22, 2022 05:22 PM IST

    Corporate Crossings | WhatsApp Pay India head Manesh Mahatme quits, likely to join Amazon

    Mahatme's resignation comes at a time when WhatsApp’s mobile payments business has failed to take off in a significant fashion in India

  • Google Pay crosses 150 million users across 40 countries April 28, 2022 11:44 AM IST

    Google Pay crosses 150 million users across 40 countries

    During the company's quarterly earnings call, Google CEO Sundar Pichai expressed his happiness at the milestone, applauding the digital payments initiative in India, saying that it is "certainly what really got everything started".

  • WhatsApp looks to scale payment business in India with a financial inclusion pilot December 15, 2021 02:08 PM IST

    WhatsApp looks to scale payment business in India with a financial inclusion pilot

    WhatsApp said it has familiarised villagers with various aspects of digital payments across 500 villages in Karnataka and Maharashtra

  • Nearly a year after launch, WhatsApp wants to tell everyone it has a payment service September 30, 2021 06:57 PM IST

    Nearly a year after launch, WhatsApp wants to tell everyone it has a payment service

    WhatsApp currently has a paltry 0.01% share of the UPI payments space which is dominated by PhonePe and Google Pay.

  • WhatsApp appoints Amazon executive Manesh Mahatme as Head of Payments in India June 28, 2021 08:02 PM IST

    WhatsApp appoints Amazon executive Manesh Mahatme as Head of Payments in India

    Mahatme spent seven years in Amazon Pay, where he was Director and Board member of Amazon Pay India and led product, engineering, and growth teams.

  • WhatsApp Pay | What a 30 percent cap on market share means in the UPI market November 10, 2020 09:11 AM IST

    WhatsApp Pay | What a 30 percent cap on market share means in the UPI market

    With about 400 million users, many of whom are actively engaged, WhatsApp is well-placed in P2P payments. However, roughly half the UPI payments are for commerce, and this is where WhatsApp will have to think through new use cases to take on the incumbents

  • WhatsApp Pay | Let a hundred flowers bloom November 09, 2020 01:52 PM IST

    WhatsApp Pay | Let a hundred flowers bloom

    Imposing a market share cap on UPI is a retrograde step that will restrict customer choice and stifle innovation

  • Explained | Here's how to use UPI-based Whatsapp Payments November 06, 2020 09:19 PM IST

    Explained | Here's how to use UPI-based Whatsapp Payments

    In this edition of the Explained series, Moneycontrol's Shraddha Sharma explains how to setup WhatsApp Payments to transfer money.

  • WhatsApp Pay goes live on UPI; available in 10 regional languages November 06, 2020 02:06 PM IST

    WhatsApp Pay goes live on UPI; available in 10 regional languages

    NPCI has allowed WhatsApp to start with a maximum registered user base of 20 million in UPI and expand its user base gradually in a graded manner.

  • Business Insight | Facebook-owned WhatsApp Pay may get a massive head start in India August 06, 2020 04:56 PM IST

    Business Insight | Facebook-owned WhatsApp Pay may get a massive head start in India

    In this edition of Business Insight, find out how WhatAapp may have an advantage with its 400-million user base in India.

  • Exclusive: WhatsApp’s payments service expected to be delayed further August 05, 2020 09:07 AM IST

    Exclusive: WhatsApp’s payments service expected to be delayed further

    WhatsApp Payments is currently being offered in beta mode to a million users. But a formal launch can take place only after petitions against the service are cleared by the Supreme Court. Until that happens, the RBI, NPCI and the Government may not move forward

  • WhatsApp says payments service on track for launch in India: Report June 25, 2020 10:56 AM IST

    WhatsApp says payments service on track for launch in India: Report

    WhatsApp Pay has been in beta stages for over two years due to regulatory issues

  • Facebook may use Jio deal to quickly launch WhatsApp Pay, challenge Paytm, others April 22, 2020 11:45 AM IST

    Facebook may use Jio deal to quickly launch WhatsApp Pay, challenge Paytm, others

    UPI will gain big if WhatsApp is allowed to take payments live.

  • WhatsApp Pay could change digital payments landscapes in India and globally February 14, 2020 09:24 AM IST

    WhatsApp Pay could change digital payments landscapes in India and globally

    WhatsApp’s acceptance and popularity among Indians is a key advantage for its payment offering Whatsapp Pay

  • Startup Corner | A $1-billion injection won't solve Paytm's problems, Sharma needs better focus November 27, 2019 01:03 PM IST

    Startup Corner | A $1-billion injection won't solve Paytm's problems, Sharma needs better focus

    The odds are stacked against Paytm. In every business segment, Paytm founder Vijay Shekhar Sharma is fighting against multiple, focussed players and with cash burning capacity. Sustenance is becoming a question, forget leadership in its markets.

  • Buy, sell or wind up – small digital payments firms face harsh reality October 25, 2019 01:09 PM IST

    Buy, sell or wind up – small digital payments firms face harsh reality

    Consolidation is unavoidable in India's payments space. Smaller firms like MobiKwik will struggle because India’s digital payments business is still dominated by cashback offers.

  • Wallet Wars | It may be too early to rejoice in PhonePe’s valuation October 22, 2019 09:20 AM IST

    Wallet Wars | It may be too early to rejoice in PhonePe’s valuation

    Walmart has truly unlocked value in PhonePe. But its success as a spin-off solely depends on how much money it manages to raise from investors, including Walmart, and for how long.

  • Startup corner | Paytm needs to sharpen its focus to make its IPO dream come true September 11, 2019 04:41 PM IST

    Startup corner | Paytm needs to sharpen its focus to make its IPO dream come true

    Mounting losses and expansion into several business areas could derail India’s first profit-making payments bank. For mobile wallet Paytm, banking could be its best pathway to an IPO

  • Facebook chooses London as base for WhatsApp payments May 08, 2019 05:06 PM IST

    Facebook chooses London as base for WhatsApp payments

    Facebook said it chose the UK, where WhatsApp is far more popular than the US, because it attracts a multicultural workforce from many of the countries where WhatsApp is widely used, such as India.

  • Wallet Wars | US, China fight it out. This time, it’s WhatsApp Pay vs Paytm May 07, 2019 06:19 PM IST

    Wallet Wars | US, China fight it out. This time, it’s WhatsApp Pay vs Paytm

    WhatsApp’s reach and acceptability in India are fine, but regulatory hurdles can make life hard for the Facebook firm

  • WhatsApp to follow RBI norms on payment data storage: Report April 09, 2019 10:41 AM IST

    WhatsApp to follow RBI norms on payment data storage: Report

    The central bank had in 2018 mandated that payment data on Indian users should be stored only on servers located in India