Ashneer Grover shared the photo of a newspaper ad of WhatsApp and said the company should have instead put out an ad for WhatsApp Pay.
Nigam pointed out that when payment modes are made free of cost there is an underlying assumption that companies involved in these businesses will have alternate sources of revenue. However, that may be possible for banks, but not startups, he added.
Mahatme's resignation comes at a time when WhatsApp’s mobile payments business has failed to take off in a significant fashion in India
During the company's quarterly earnings call, Google CEO Sundar Pichai expressed his happiness at the milestone, applauding the digital payments initiative in India, saying that it is "certainly what really got everything started".
WhatsApp said it has familiarised villagers with various aspects of digital payments across 500 villages in Karnataka and Maharashtra
WhatsApp currently has a paltry 0.01% share of the UPI payments space which is dominated by PhonePe and Google Pay.
Mahatme spent seven years in Amazon Pay, where he was Director and Board member of Amazon Pay India and led product, engineering, and growth teams.
With about 400 million users, many of whom are actively engaged, WhatsApp is well-placed in P2P payments. However, roughly half the UPI payments are for commerce, and this is where WhatsApp will have to think through new use cases to take on the incumbents
Imposing a market share cap on UPI is a retrograde step that will restrict customer choice and stifle innovation
In this edition of the Explained series, Moneycontrol's Shraddha Sharma explains how to setup WhatsApp Payments to transfer money.
NPCI has allowed WhatsApp to start with a maximum registered user base of 20 million in UPI and expand its user base gradually in a graded manner.
In this edition of Business Insight, find out how WhatAapp may have an advantage with its 400-million user base in India.
WhatsApp Payments is currently being offered in beta mode to a million users. But a formal launch can take place only after petitions against the service are cleared by the Supreme Court. Until that happens, the RBI, NPCI and the Government may not move forward
WhatsApp Pay has been in beta stages for over two years due to regulatory issues
UPI will gain big if WhatsApp is allowed to take payments live.
WhatsApp’s acceptance and popularity among Indians is a key advantage for its payment offering Whatsapp Pay
The odds are stacked against Paytm. In every business segment, Paytm founder Vijay Shekhar Sharma is fighting against multiple, focussed players and with cash burning capacity. Sustenance is becoming a question, forget leadership in its markets.
Consolidation is unavoidable in India's payments space. Smaller firms like MobiKwik will struggle because India’s digital payments business is still dominated by cashback offers.
Walmart has truly unlocked value in PhonePe. But its success as a spin-off solely depends on how much money it manages to raise from investors, including Walmart, and for how long.
Mounting losses and expansion into several business areas could derail India’s first profit-making payments bank. For mobile wallet Paytm, banking could be its best pathway to an IPO
Facebook said it chose the UK, where WhatsApp is far more popular than the US, because it attracts a multicultural workforce from many of the countries where WhatsApp is widely used, such as India.
WhatsApp’s reach and acceptability in India are fine, but regulatory hurdles can make life hard for the Facebook firm
The central bank had in 2018 mandated that payment data on Indian users should be stored only on servers located in India