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    • Elon Musk is wrong: Research shows content rules on Twitter help preserve free speech from bots and other manipulation November 03, 2022 11:59 AM IST

      Elon Musk is wrong: Research shows content rules on Twitter help preserve free speech from bots and other manipulation

      But, as a corporation, Twitter can regulate speech on its platform as it chooses. And Musk’s plans for Twitter are unlikely to do anything about the manipulative behaviours on it.

    • Meta refutes reports on content moderation lapses, terms it ‘false’ and based on ‘fabricated evidence’ October 13, 2022 02:15 PM IST

      Meta refutes reports on content moderation lapses, terms it ‘false’ and based on ‘fabricated evidence’

      Meta claims that no one is exempt from its community standards, and the company will continue to remove content that violates them.

    • Canaries in the digital coalmine June 11, 2022 04:21 PM IST

      Canaries in the digital coalmine

      What is it like to spend your days moderating social media posts? That is what a new novel by acclaimed Dutch author Hanna Bervoets throws light on.

    • Fighting misinformation: Joe Biden, Elon Musk and the Disinformation Governance Board May 01, 2022 09:01 AM IST

      Fighting misinformation: Joe Biden, Elon Musk and the Disinformation Governance Board

      The board’s first mission will be to fight “misinformation” in the US midterm elections later this year for the Senate and the House of Representatives. It has not been revealed exactly how it will do so.

    • Unmasking Zorro: A social media app that lets you don a mask but slashes away at rowdy mischief January 19, 2022 09:07 AM IST

      Unmasking Zorro: A social media app that lets you don a mask but slashes away at rowdy mischief

      The pseudonymous social media platform is all set to launch next month. It was founded by Jasveer Singh, Abhishek Asthana (known as Gabbbar Singh on social media), and Deepak Kumar, and has already raised over $3.2 million in funding.

    • Sulli deals and Bulli Bai | How much responsibility should GitHub take? January 07, 2022 04:35 PM IST

      Sulli deals and Bulli Bai | How much responsibility should GitHub take?

      While social media platforms are required to comply with Indian law and have a grievance officer posted in India, US-based software collaboration platform Github says foreign law enforcement seeking information will only get it if they follow a complex path involving the US Justice system.

    • Why Facebook is repeatedly facing flak over malicious content November 19, 2021 02:20 PM IST

      Why Facebook is repeatedly facing flak over malicious content

      In the backdrop of the France Haugen revelations, we look at how the social media platform deals with content regarded malicious. A govt committee formed in 2020 asked Facebook why it didn’t remove hate speech and malicious content instead of reducing virality. Facebook’s reply was it cannot judge what is malicious and works with third party fact-checkers and civil society groups to help make that decision. Also, there is no separate definition of what constitutes hate speech in India.

    • Live audio brings new challenges in terms of content moderation: Clubhouse CEO Paul Davison November 04, 2021 09:35 AM IST

      Live audio brings new challenges in terms of content moderation: Clubhouse CEO Paul Davison

      Clubhouse, which pioneered the social audio format last year, has faced intense criticism over moderation issues on its platform in its year-long history.

    • US court dismisses employees’ complaint against Cognizant for content moderation services to Facebook May 18, 2021 01:14 PM IST

      US court dismisses employees’ complaint against Cognizant for content moderation services to Facebook

      In the complaint, Cognizant was accused of “deliberately concealed or misrepresented facts of known danger – i.e. exposure to highly toxic, unsafe and injurious content” to employees while providing the content moderation service to Facebook.