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  • Exclusive | Consumer Affairs Ministry stands ground on draft ecommerce rules Sep 23, 2021 03:46 PM IST

    Exclusive | Consumer Affairs Ministry stands ground on draft ecommerce rules

    Niti Aayog and the finance and corporate affairs ministries have opposed the draft ecommerce rules for being too harsh. The difference of opinion may linger, with the consumer affairs ministry sticking to its position for now.

  • Govt proposes ban on mis-selling, fraudulent flash sales on e-commerce platforms; seeks public comments Jun 21, 2021 10:14 PM IST

    Govt proposes ban on mis-selling, fraudulent flash sales on e-commerce platforms; seeks public comments

    The Consumer Protection (E-Commerce) Rules, 2020 were first notified in July last year. Their violations attract penal action under the Consumer Protection Act, 2019.

  • E-commerce firms may soon be required to issue refunds on returned items within 14 days Aug 05, 2019 07:25 PM IST

    E-commerce firms may soon be required to issue refunds on returned items within 14 days

    E-commerce companies will also have to protect the identifiable information of their customers, according to the draft guidelines on e-commerce issued by the Ministry of Consumer Affairs.

  • Consumer Protection Bill 2019 to be moved in Rajya Sabha on August 6 Aug 05, 2019 07:16 PM IST

    Consumer Protection Bill 2019 to be moved in Rajya Sabha on August 6

    The bill which was passed in the Lok Sabha earlier this month will replace the Consumer Protection Act, 1986 and seek to protect consumers who could get lured by misleading ads or false claims.

  • Opinion | An e-commerce policy based on assumptions is unlikely to fulfill our aspirations Mar 04, 2019 11:43 AM IST

    Opinion | An e-commerce policy based on assumptions is unlikely to fulfill our aspirations

    The e-commerce policy needs to be forward looking and informed by ground realities. It needs to design well-thought out strategies through comprehensive stakeholder consultation.

  • Celebrities may be liable for misleading ads under new consumer protection law Jul 05, 2017 06:27 PM IST

    Celebrities may be liable for misleading ads under new consumer protection law

    The government has made about 80 changes in the Bill, which will replace the Consumer Protection Bill introduced in Parliament in 2015 based on recommendations of the Parliamentary Standing Committee

  • Exclusive: RIP MRP? Products may not have to bear price stamp soon Mar 20, 2017 02:04 PM IST

    Exclusive: RIP MRP? Products may not have to bear price stamp soon

    Global retailers find the practice restrictive and the government is looking at aligning itself with international practices to attract investment.

  • New Consumer Protection Bill to ensure timely justice: Govt Oct 19, 2016 09:38 PM IST

    New Consumer Protection Bill to ensure timely justice: Govt

    Government has initiated a series of steps to strengthen consumer protection mechanism and also bringing a new comprehensive legislation to address various other issues, including timely delivery of justice, Union Minister of State for Consumer Affairs C R Chaudhary said.

  • FSSAI says labelling norms need to be changed Dec 22, 2015 05:25 PM IST

    FSSAI says labelling norms need to be changed

    "Even educated consumers do not read label while purchasing food items. We get influenced by dazzling media advertisements and buy products without seeing the label. There is no awareness to check contents of the label," FSSAI Chairman Ashish Bahuguna said on Tuesday.

  • McDonald's grimaces at Happy Meal lawsuit Apr 19, 2011 12:21 PM IST

    McDonald's grimaces at Happy Meal lawsuit

    A lawsuit that seeks to stop McDonald's from selling Happy Meals must be dismissed because parents can always prohibit their children from eating them, the hamburger giant said in a court filing on Monday.

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