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FASTag raises average wait time at toll plaza by 29%: Report

FASTag is an electronic toll collection system, operated by the National Highway Authority of India

January 17, 2020 / 06:50 PM IST

The average waiting time of vehicles at toll plazas rose 29 percent between December 2019 and January 2020 even after rollout of electronic toll collection through FASTags, the Hindustan Times reported.

This despite toll payments through FASTags increasing by at least 60 percent of total toll collections during the given period, data from the transport ministry revealed.

Citing data from the central toll plaza traffic monitoring system, which is currently live at 488 plazas, the report stated the average waiting time for a vehicle was seven minutes and 44 seconds between November 15, 2019, and December 14, 2019. This waiting time went up to nine minutes and 57 seconds between December 15, 2019 and January 14, 2020, the data showed.

The average waiting time for a vehicle at a toll plaza is calculated by the time travelled by each vehicle to cross the toll plazas and is calculated within one km distance of the booths.