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Teleperformance to hire 20,000 in India over 18 months as Anish Mukker takes over as CEO

Aug 17, 2022 02:15 PM IST

A bulk of the hiring will be done from Tier 3 towns and more women will assume executive roles, the company has said as Mukker lays down aggressive expansion plan

CEO Anish Mukker

The $8.4-billion French Business Process Management Outsourcing (BPM) firm, Teleperformance, is planning an ambitious expansion targeting Fortune 1000 clients as Anish Mukker takes over as the country's new chief executive officer.

Mukker would concentrate on high-growth revenue methods and expand the business's national reach so that clients and their end customers can be served at whichever location they choose, the company said in a release to the media on August 17.

"With our Cloud Campus model, which enables individuals to work from anywhere with cutting edge security, access to our wide reach across Fortune 1000 companies, India will play a strategic role in the growth of Teleperformance globally,” said Mukker, who was earlier  Director CS at e-commerce giant Amazon.

“To support this expansion Teleperformance in India expects to be 100,000 people-strong in the next year and a half," he said.