Salil Parekh, CEO of Infosys.
Even as the war for talent is raging, Infosys would be able to manage attrition, says Salil Parekh, CEO, Infosys.
Speaking at Kotak’s Changing Growth Conference, Parekh said, “There is a war for talent.”
Infosys over the years has been good at basic training of freshers, which it recruits in large numbers, and extensive training where people become much more ready for deployment. “Some other peers are not doing that sort of training and in many ways it is an easy way for people to look within Infosys,” Parekh said.
At the same time, according to Parekh, the company has good connect with the employees. “So while attrition will go up, we will be able to ensure that all of this is within the band we have set for ourselves,” Parekh said.
The company saw record low attrition rate at 7.8 percent for the quarter ending September 2020. It had increased to 10 percent in the last quarter. However, the number had stood as high as 20 percent a few years ago.
Though it might not be as high as 20 percent, attrition is likely go up as the demand far outstrips the support in the coming months. The company has increased its fresher hiring from 16,500 in FY21 to 24,000 in FY22.
The company is also having a huge focus on reskilling in new-age digital areas to meet the demand. These digital skills are also a way for the company to improve pricing.
“Our objective is to make sure that we are constantly developing new skills in the areas where clients are looking for. By doing that we will continue to add more value in the pricing,” Parekh said.
To ensure this in the areas where the company is doing large digital programmes, the company ensures that the sales and delivery teams are communicating that to the clients and showing them what is the difference in terms of skills or value, he added.
Parekh also spoke about scaling up its platforms such as Finacle, Stater and Wingspan and large deals wins the company has been able to achieve. “Win rates are looking good. The One Infy approach, where everyone is unified to work on the deals with clients, has helped in bringing real impact,” he added.