172@29@17@245!~!172@29@0@53!~!|news|business|coronavirus-impact-french-bpo-firm-teleperformance-terminates-3000-employees-in-india-5300101.html?utm_source=MC_OpeninApp!~!news|moneycontrol|com!~!|controller|infinite_scroll_article.php!~!is_mobile=false
Moneycontrol
Subscribe to PRO at just Rs.33 per month. Use code SUPERPRO
you are here: HomeNewsBusiness
Last Updated : May 22, 2020 07:27 AM IST | Source: Moneycontrol.com

Coronavirus impact | French BPO firm Teleperformance terminates 3,000 employees in India

Around 1.5 lakh employees in India's IT industry could lose their jobs over the next few months.

Representative image
Representative image

French business process outsourcing firm Teleperformance has laid off hundreds of employees in India as its business took a hit at the back of COVID-19.

Harpreet Saluja, Founder & General Secretary - National Information Technology Employees Senate (NITES), has said that Teleperformance employs more than 13,000 employees in India and of which close to 3,000 are being laid off from 21 cities.

Saluja said that the company had filed a complaint with the labour commission and a notice had been sent to the company.

Close

An email sent to the company did not elicit any response till the time of publishing.

COVID-19 Vaccine

Frequently Asked Questions

View more
How does a vaccine work?

A vaccine works by mimicking a natural infection. A vaccine not only induces immune response to protect people from any future COVID-19 infection, but also helps quickly build herd immunity to put an end to the pandemic. Herd immunity occurs when a sufficient percentage of a population becomes immune to a disease, making the spread of disease from person to person unlikely. The good news is that SARS-CoV-2 virus has been fairly stable, which increases the viability of a vaccine.

How many types of vaccines are there?

There are broadly four types of vaccine — one, a vaccine based on the whole virus (this could be either inactivated, or an attenuated [weakened] virus vaccine); two, a non-replicating viral vector vaccine that uses a benign virus as vector that carries the antigen of SARS-CoV; three, nucleic-acid vaccines that have genetic material like DNA and RNA of antigens like spike protein given to a person, helping human cells decode genetic material and produce the vaccine; and four, protein subunit vaccine wherein the recombinant proteins of SARS-COV-2 along with an adjuvant (booster) is given as a vaccine.

What does it take to develop a vaccine of this kind?

Vaccine development is a long, complex process. Unlike drugs that are given to people with a diseased, vaccines are given to healthy people and also vulnerable sections such as children, pregnant women and the elderly. So rigorous tests are compulsory. History says that the fastest time it took to develop a vaccine is five years, but it usually takes double or sometimes triple that time.

View more
Show

In an email to employees, which Moneycontrol has seen, the company said, “COVID-19 has impacted all of us in different ways and so has it impacted our clients and therefore our organisation as well.”

The company explained that many of its clients had discontinued their services given the decline in demand. Others have asked the company to reduce staffing. There is also uncertainty regarding the future trends, the mail said.

“This has meant that revenue from our organisation have significantly reduced and thus it cannot sustain the same costs and overheads,” it read.

The company has also said in the mail that it is forced to take hard decisions in the interim, which includes termination of employees. The company is giving a 30-day salary in lieu of the notice period to the terminated employees.

Teleperformance is not the first IT/ITeS company to terminate employees. Earlier Fareportal terminated more than 300 employees in March as the virus outbreak hit its businesses too. Fareportal’s major clients are in the airline and hospitality business, one of the worst hit because of COVID-19.

More job losses

According to hiring executives, more terminations are likely to follow as they brace for the worst as the virus outbreak intensifies. HR experts and industry players see around 1.5 lakh employees in India's IT industry lose their jobs over the next three-to-six months.

Aditya Narayan Mishra, CEO, CIEL HR Services - a staffing firm - said in an earlier interaction that the majority of these layoffs will happen in small IT firms, which are dependent on a few large clients. Large and mid-tier IT firms will account for the rest.
The industry employs about 45-50 lakh, of which smaller firms account for about 10-12 lakh. The top-five IT firms alone employ close to 10 lakh people.


The probability of finding a new job is less as firms look to cut cost. Some companies would still be hiring for critical roles or niche skills. However for the majority of the unemployed, opportunities would be hard to come by. Hiring executives pointed out that the only way to get hired is through upskill yourself with skills that are in demand.
First Published on May 22, 2020 07:27 am
Sections