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Facebook unable to proactively tackle bullying as effectively as hate speech, fake news

Recognising that bullying can be especially harmful to minors, Facebook acknowledged that its highly personal nature required that other users report such behaviour to be identified and removed.

May 27, 2019 / 08:16 PM IST

The content actioned for bullying and harassment by Facebook fell to 2.6 million pieces in Q1FY19, from 2.8 million in Q4FY18; with the proactive rate also dropping to 14.1 percent from 21 percent for the same period.

Proactive rate is calculated as those cases where Facebook acted against policy violations based on its internal detection systems before users reported them.

In the latest Community Standards Enforcement Report (CSER) released on May 23, the tech giant said, “in areas like bullying and harassment, where context is so vital to understanding if content violates our policy, we expect that for the foreseeable future, our automated systems will not have the ability to detect this content at a scale similar to other policy violations.”

In contrast, Facebook had proactive action rates of 65.4 percent against hate speech and 95 percent against fake accounts.