HomeNewsBusinessBanksRBI may tighten rules for fintechs as customer complaints rise

RBI may tighten rules for fintechs as customer complaints rise

According to people aware of the matter, the central bank has already held discussions with stakeholders on various issues.

July 19, 2022 / 09:02 IST
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Representative image. (credit: Forbes.com)
Representative image. (credit: Forbes.com)

The Reserve Bank of India (RBI) is likely to announce new regulations for fintech companies with respect to various aspects including credit operations and know your customer (KYC) norms, said people familiar with the development.

This is against the backdrop of complaints related to some fintechs on charging of usurious interest rates and other issues including non-compliance with KYC, anti-money laundering norms (AML), and lack of ownership disclosures, they said.

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The new fintech regulations will likely cover aspects of data sharing, privacy, extent of outsourcing relationships, compliance with KYC, AML norms, and formal legitimacy of products like buy now, pay later (BNPL).

“There are discussions happening on the role of fintechs and how to regulate them. That will soon come out as a notification or a regulation. I think this year you will see some RBI requirements on how fintechs will be regulated,” Vikram Babbar, partner, forensic and integrity services, EY, told Moneycontrol.