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55% millennials say WFH significantly increased their time spent on email: Survey

The survey shows that as many as 60 percent of millennials believe that long email interactions hamper productivity while working from home.

January 20, 2021 / 04:32 PM IST
Representative image

Representative image

As much as 55 percent of millennials in India feel that their time spent on work email has increased by more than two hours since they started working from home in the wake of the COVID-19 pandemic, found a survey.

The on-going global crisis has disrupted the way people work. Millennials across the country have been working from home for the last 8-10 months. This has led to a change in their usual work routines as well as their email usage patterns, said the survey by Gmail-based customer service solution for teams Hiver.

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The survey highlighted that as many as 60 percent of millennials believe that long email interactions hamper productivity while working from home.

The survey also revealed that 57 percent of millennials feel the need to constantly check their work email every few hours while working remotely.


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Over 52 percent of the millennials surveyed said they now check their email as soon it lands in their inbox, which is up by 10 percent from before WFH began.

The survey also found that over 56 percent of millennials continuously aim to hit ‘Inbox Zero’ - which is a rigorous approach to email management aimed at keeping the inbox empty, or almost empty, at all times.

Over 67 percent of millennials chose a mix of chat platforms and video conferencing tools (Zoom, Google e-meet, MS Teams, Slack, etc), while 25 percent mentioned WhatsApp and 8 percent preferred emails, when asked about their preferred collaboration tool to connect with colleagues while working from home.

"As the threat of the pandemic continues, work from home has become a norm. Even as organisations have adopted virtual collaboration tools to make teamwork effective, email continues to drive maximum connections within organisations and externally as well. With automation and integration of advanced technology, Hiver is working towards redefining email management and helping teams stay productive," Hiver CEO Niraj Ranjan Rout said.
Moneycontrol News
first published: Jan 20, 2021 04:32 pm

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