NIIT

Dear Shareowners,
 
2017-18 was a year of global economic rejuvenation, with the economy growing at 3.7 percent and more than
120 nations logging in higher momentum and showcasing economic revival. On the flip side, immigrant issues, a
heightened spirit of nationalism and protectionism and raised tariff walls threatened to vitiate the
political and trade climate and increase risks.
 
The path to growth was led by the US economy which recorded a strong year with the unemployment rate
falling to 3.9 percent and spurring a war for talent. Leading corporations enhanced spend on Learning and
Development, especially owing to technological disruption and their investments in the state-of-the-art. Many
outsourced their training requirements to specialised learning companies.
 
Mirroring global trends, the Indian economy also increased momentum with the GDP at 6.7 percent and
growing at a robust 7.7 percent in Q4 of FY 18. This positioned India as the fastest growing global economy,
with an expected GDP of 7.4 percent in 2018 and 7.8 percent in 2019 according to the International Monetary
Fund.
 
Focus
 
Recognising that digital technologies such as Block chain, Automation—encompassing machine
learning, Artificial Intelligence, Robotics, and Analytics—as well as Social, Cloud and Mobile were
catalysing global IT spending as well as the need for more skill-intensive manpower, NIIT continued to
develop a talent pipeline for digital projects. NIIT’s focus during FY 2018 therefore, was on
introducing a slew of cutting-edge programs that further expanded its portfolio of digital training
offerings. Whether it was our DigiNxt Series, our super five Career Series programs or our Training.com
platform with its advanced courses in Data Sciences, and Digital and Social Media Marketing, digital was the
way to go for NIIT
 
Business performance
 
NIIT’s FY 2018 financial statistics remained positive, with net revenues pegged at Rs. 850.5 crores
and PAT at Rs. 62.5 crores (a jump of 53 percent). NIIT’s Operating Profit grew by 11 percent during FY
2018 and the EBITDA margin improved 80 basis points YoY.
 
We achieved this owing to the robust performance of our Corporate Learning Group which grew at 14 percent
YoY and cash management in our Skills & Careers and schools businesses. This also resulted in our net debt
being brought down to Rs. 40.1 crores, including acquisition related cash out flow. Overall we continued to
strengthen our platforms of growth, while improving liquidity, profitability, and capital efficiency.
 
CLG was indeed the brightest star on our horizon which accounted for 61 percent of NIIT revenues in FY
2018 and increased its revenue visibility by 18 percent YoY. CLG continued to drive the growth and
profitability of NIIT through the strong momentum of its Managed Training Services business that ended the
year with 39 global customers, of which eight logos were added in FY 2018 alone. In FY 2018, CLG continued
investing in building capacity for large comprehensive deals, gearing up for future opportunities.
 
Important moves for CLG in FY 2018 included its acquisition of Eagle Productivity Solutions, a globally
reputed company which has expanded the wingspan of its training capability to cover rollouts of Cloud-based
enterprise applications. During the year, we also entered into strategic relationships with Cornerstone On
Demand, a global leader in Cloud-based learning and human capital management software as well as EdCast, the
award-winning AI-powered Knowledge Cloud provider with customers that include GE, HPE, Dell EMC and
Accenture.
 
Despite being impacted by headwinds in IT and banking segment hiring, our Skills & Careers Business (SNC)
continued to increase reach and improve efficiency through a better leverage of technology in learning. The
segment was buoyed by its ‘Beyond IT’ revenues, our Stack Route, Digi Nxt and Training.com
initiatives that saw strong traction, and our super five new Career Series programs that expanded
NIIT’s product portfolio and helped revive growth. These included courses in Accounting and Business
Analytics, Banking and Finance, Data Analytics and Predictive Modelling, Digital Marketing and Branding, and
Full Stack Software Engineering. Another highlight for SNC was the TPaaS (Talent Pipeline-as-a-Service)
offering we launched for corporates, which covered all aspects related to on-boarding new talent.
 
Stack Route incidentally received an overwhelming response from IT companies and was adopted by seven
corporate customers in FY 2018 as compared to previous years.
 
During FY 2018, SNC entered into a strategic partnership with UP! Your Service, to enable its Corporate
Learning portfolio to deliver internal and external cultures of Service Excellence. Additionally, it
announced fresh batches of advanced programs in Data Sciences, Digital and Social Media Marketing on our
Training.com platform, which enrolled over 3,500 learners during the year. SNC recorded net revenues of Rs.
266.9 crores in FY 2018.
 
Our schools business under the umbrella of our wholly-owned subsidiary, Mind Champion Learning Systems
continued to exit from the capital-intensive government schools segment during FY 2018, while successfully
completing existing contracts. MLSL’s margins were impacted by closing costs in large government
schools completed during the year, though cost management and a shift of mix towards private schools helped
in partial recovery. The subsidiary’s go-forward business grew 2 percent YoY as it signed contracts
with 668 private schools for its nGuru suite of products. During the year, SLG recorded a revenue of Rs. 59.3
crores and released new curriculum products in Maths, Science and English. MLSL’s Practice Plus, a
revolutionary school learning solution launched in FY 2018 gained traction, helping students learn and master
concepts through practice and assessment. The platform was adopted by over 600 schools and today has over
190,000 learners using the platform for assessing their learning.
 
Achievements
 
Our FY 2018 pride story saw us rank among ‘India’s Most Trusted IT Training Brand by Brand
Trust Report 2018 and get named in Training Industry.com’s Top 20 lists of training outsourcing
companies, as well as training, content and gasification companies in 2017. During FY 2018 NIIT bagged 20
Brandon Hall Group HCM Excellence Awards jointly with customers (Independent recognitions also came the way
of MLSL and Training.com during the year.)
 
Future outlook
 
Having remained on the growth track in FY 2018, NIIT has set itself up for greater performance
improvements in its corporate learning, skills & careers and school businesses. While CLG is expected to
achieve accelerated growth over the next year, owing to higher outsourcing of L&D by global companies, it
will also continue to reap the benefits of large-sized annuity based MTS engagements. In the year ahead, CLG
is expected to increase both deal flow and the average size of the contracts with new and existing customers.
CLG aims to achieve this by investing in innovation that heightens the customer experience, providing advisory
services that drive thought leadership, driving Sales and Marketing and exploring inorganic opportunities to
add new capabilities.
 
Our Skills & Careers business will continue to focus on and expand its existing mainstays-DigiNxt,
Training.com and Stack Route. Having worked closely with leading corporates for skilling and up skilling
their workforce, Stack Route will continue to help top IT professionals to evolve into tech-IP creators.
 
DigiNxt meanwhile will help industry build a large pool of digital transformation talent, while
Training.com will position itself strongly in the market through its programs in Digital Marketing and Data
Science. SNC’s super five courses and Talent Pipeline as a Service will add greater strength to
NIIT’s wide range of offerings.
 
Having shifted focus to the asset light and IP driven private school business, our school business will
continue to consolidate its presence in this segment going forward. As government contracts end, NIIT will
improve liquidity and its ROCE profile. The Practice Plus platform is also expected to drive stronger growth
in private schools.
 
In the year ahead, NIIT will continue to lower its risk profile through its enterprise-wide risk
management mechanism and achieve an optimum balance between risks and rewards, while maximising value for our
shareholders, that is each one of you.
 
I would like to personally thank you all for your unstinting support, which has enabled NIIT to deal with
the vagaries of the market and ensuing challenges. I assure you that as we look towards the future with an
unmatched portfolio of offerings, we expect to deliver high impact. In fact, we aim to play a
transformational role in the markets where we are present, helping individuals and enterprises across the
globe to achieve their full potential and making all our stakeholders proud.
 
Rajendra S Pawar Chairman, NIIT Ltd.