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Oct 23, 2013, 03.55 PM IST | Source: BizTech2.com

SAP Unveils SAP Multichannel Foundation For Utilities Software

A multichannel, self-service approach helps drive increased customer satisfaction, higher profit margins and lower average response times to customer requests.

SAP AG has announced the release of SAP Multichannel Foundation for Utilities software, enabling utility companies to provide real-time, unified customer engagement through customer-preferred channels. A multichannel, self-service approach helps drive increased customer satisfaction, higher profit margins and lower average response times to customer requests.

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