Airtel has dished out a ‘Call-me-back’ service for its prepaid consumers, where a user can request their family and friends to call them back if they have a balance of less than Re 1.This feature is useful for users to stay connected to their family and friends, claims Airtel. Commenting on this feature, Airtel say the company is here to help its users with the Airtel 'Call-me-Back ' service. The Call-me-back SMS service will allow a prepaid user to get a call-back from another Airtel number (prepaid or postpaid) in case of insufficient balance. To use this feature, a user just needs to send a toll-free SMS with the word CALL <space> <Airtel mobile number you want to speak to .> to 121. After sending the text message, one can expect a call from the Airtel number listed in the SMS. For example, 'Person A' having balance less than Re.1 can send a toll-free SMS to 121 writing CALL < Person B Airtel number >, and the 'Person B' will get an SMS from the number of 'Person A' saying: "Please call me back. Thank You." . Airtel claims that this service will ensure its Airtel customers are never out of touch with their family and friends.
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